Thanks for shopping here and for buying handmade! Please take a look at my payment + shipping policies below before making your purchase. If you have any additional questions, feel free to email me.
For ready-to-ship orders I ship within 48hrs of receiving your payment. For custom orders, items will be shipped in 3-4 weeks to allow time for making and firing (depending on the piece).Within Canada:
I ship via Canada Post Regular Parcel service. This should arrive within 2-9 business days. This may be longer due to COVID-19 protocols/shipping delays.
I ship via Canada Post Expedited Parcel. Your package should arrive in as few as 6 business days. This may be longer due to COVID-19 protocols/shipping delays.
Refunds and exchanges:
I take great care to make sure your object arrives safe and sound and is packaged correctly. Nothing is more disappointing than finding your purchase in bad shape after waiting so patiently for it!However, if your item arrives broken or damaged in any way, you must notify me within five days of receiving it. Please also send me a picture of the broken/damaged item and an exchange or refund can be arranged at this time.